Help and support
How to get help with an order, reach the SokoGrow team, and delete your account and data.
A problem with an order
Open the order in the SokoGrow app and choose “Report it”. The payment stays with our licensed payment partner until the problem is settled.
Delete your account and data
In the app, open Me, then Data & privacy, then Delete my account. You can cancel during a short grace period; after it, your personal data is removed or anonymised, except records the law requires us to keep.
Open Data & privacy in the app